Sell a Broken Phone for Cash in the UK
A cracked, faulty or damaged phone can still have value. Sell My Phones can assess many devices with cracked screens, damaged back glass, weak batteries, charging faults, camera problems, speaker or microphone faults, cosmetic damage and some devices that no longer power on.
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Broken phones we may be able to buy
- Cracked or smashed front glass
- Broken displays, lines, black spots or touch faults
- Damaged back glass, frame or housing
- Battery health or charging problems
- Faulty cameras, speakers or microphones
- Face ID, Touch ID, fingerprint or button faults
- Some non-powering or liquid-damaged devices, subject to inspection
What affects the value?
| Factor | Why it matters |
|---|---|
| Exact model and storage | Different variants can have very different resale and parts values. |
| Screen condition | Cracked glass is different from a display with lines, black spots or no image. |
| Power and charging | A phone that powers on and charges normally is easier to test and reuse. |
| Account or activation locks | Find My, Google FRP, Samsung or management locks can prevent normal reuse. |
| Liquid or board damage | Internal corrosion can make the final condition hard to establish before inspection. |
| Ownership and finance status | You must have the legal right to sell the device. |
How to sell a broken phone
- Identify the exact device. Check the full model and storage.
- Describe every known fault. Do not choose a fully working grade if there is a functional problem.
- Back up important data. Save photos, messages, contacts and authentication access.
- Remove accounts and locks. Sign out of Apple ID, Google or other cloud services.
- Pack the device safely. Follow our postage and delivery guide.
- Wait for inspection. The phone is checked against the information supplied before the final amount is confirmed.
What if the phone does not turn on?
Some non-powering phones can still be assessed. Because storage, account-lock status and internal faults can be harder to verify on a dead device, the initial valuation may be more provisional than for a fully testable handset.
Can I sell a water-damaged phone?
Potentially. Liquid damage can affect multiple components and may continue to cause corrosion. Tell us if the phone has been exposed to liquid. Do not post a device with a visibly swollen, punctured, overheating or otherwise unsafe battery through an ordinary postal service.
Protect your personal data
Make a backup if possible, remove the SIM and memory card, sign out of cloud accounts and remove activation locks before the phone leaves your possession. See our data wipe guide.
Frequently asked questions
Can I sell a phone with a cracked screen?
Yes, many cracked-screen phones can still have value. Describe whether the display and touch still work.
Can I sell a phone with a bad battery?
Often, yes. Battery condition can reduce value, especially if the phone shuts down or will not charge normally.
Will I get the first quoted amount?
The initial valuation is based on the information supplied. If inspection finds a different model, storage, condition or restriction, a revised amount may be needed.
Browse all phones we buy or read the condition guide.