Sell My Phones

Track My Sale

[smp_track_sale]
What the statuses mean

From quote to payment

Your sale reference lets you see the latest stage without creating an account.

Quote received

We have your valuation request and sale reference.

Ready for drop-off

Bring the device and reference to either Bristol store when this status is shown.

Inspection

Our team is checking the device against the model, storage, condition, account-lock and ownership details supplied.

Payment

Once the offer is approved, the status moves through payment sent and completed.

✓Preferred: local drop-off at Union Street or Gloucester Road
✓Bring your sale reference with the device
✓Tracking never displays your name, email, phone number or address
✓Collection and tracked post-in remain available when needed