All Phones We Buy
If you want to sell a phone, the most important first step is identifying the exact handset. Our all phones catalogue is designed to help you move from a general search to the correct model before you choose storage, condition or any other details that affect a trade-in valuation. Search by a familiar model name, or browse a supported brand range if you are not certain how the device is listed.
Find the exact phone before requesting a valuation
Phone names can look almost identical even when the devices have different values. A standard model may sit beside a Plus, Pro, Pro Max, Ultra, Fold or Flip version, and several storage capacities may be available for the same handset. Selecting the closest match is useful for both you and the inspection team because the initial request can then be compared with the actual device received. If you are selling an Apple handset, start with our sell iPhone range. Samsung owners can browse Samsung Galaxy phones, while Google devices are grouped on the Google Pixel trade-in page.
What information should you check on your phone?
Before you choose a model, check the name shown in the device settings and confirm the storage capacity. If you still have the original purchase information, that can also help. Do not rely only on colour or screen size because related models can look similar. Once the correct handset is selected, think about whether it is unlocked, whether it powers on normally, and whether the screen, cameras, charging, speakers, microphones, buttons and biometric features work as expected. These details help you choose a realistic condition rather than guessing.
Working, worn and broken phones can all be relevant
A phone does not have to look new to be worth checking. Cosmetic wear, a weak battery, cracked glass, a faulty charging port or another problem may reduce the amount offered, but many damaged devices still retain repair, parts, refurbishment or recycling value. If the main reason you are selling is a fault, visit our sell a broken phone page and then use the phone condition guide to understand how visible wear and functional issues should be described.
Why accurate storage and condition matter
A trade-in valuation is based on the information supplied before the phone is inspected. Storage capacity and condition are therefore not small details. If a device is described as a higher-capacity or better-condition version but a different phone arrives, the valuation may need to be revised. Accuracy reduces avoidable back-and-forth and helps the process move more smoothly. It is better to choose the closest honest description than to select a higher grade simply because it shows a stronger initial figure.
Prepare your device before it leaves you
Finding the model is only part of selling safely. Back up photographs, messages, contacts and other information you want to keep. Sign out of cloud accounts, remove activation locks, remove your SIM and any removable memory card, and complete a factory reset when you are ready to send the phone. Different platforms use different security features, so our data wipe guide explains the preparation in a practical order without assuming every device has the same menus.
Sending a phone or using Bristol drop-off
If you are using the postal route, follow the sending instructions supplied for your trade-in, protect the handset with suitable padding and keep tracking or proof of posting. A phone should not be able to move freely inside its parcel. Local customers can also contact us about a Bristol drop-off at 55 Gloucester Road, Bristol, BS7 8AD. See our postage and delivery guide for packing advice and the how it works page for the complete journey from model selection to inspection.
What happens after the phone is received?
The device is checked against the model, storage and condition details provided. The aim is to confirm that the handset matches the request, not to create surprises at the end. If an important difference is found, a revised valuation can be explained before the trade-in is completed. Where the description matches the phone received, the process can continue to payment after successful inspection. For common questions about condition, postage, data and revised offers, read our phone selling FAQs.
Cannot find your model?
Our active catalogue is the best place to start, but device ranges change and some less common phones may not be listed. If your handset is missing, do not choose a different model just to continue. Contact Sell My Phones with the manufacturer, exact model name or model number, storage and a short description of its condition. We can then tell you whether the device can be assessed and what information is needed next.
Only sell a device you have the right to sell
A complete catalogue does not change the basic ownership requirement. Do not send a stolen handset, an employer-owned phone, or a device still subject to another person’s ownership claim. If the phone is managed by a business or school, financed, blacklisted or restricted in a way that could affect lawful reuse, disclose the situation before sending. Clear ownership and account status are as important to a successful trade-in as model and condition.
