This Cookie Policy explains how the Sell My Phones website may use cookies and similar browser technologies. It should be read with our Privacy Policy. Cookies are small pieces of information stored or read by a browser or device when you visit a website. Some are necessary for a site to work securely; others may support preferences, measurement or optional features.
What is a cookie?
A cookie normally contains a small identifier and related data rather than the full content of what you do on a website. Cookies can be set by the website you are visiting or, where third-party services are used, by another provider. They can last only for the browsing session or remain for a defined period so a preference can be recognised later.
Strictly necessary cookies
Some cookies are required for basic site functions, security, fraud prevention, load balancing, consent choices or other features needed to provide the service you request. These cookies may operate without consent where UK law permits because the website cannot provide the relevant function reliably without them. Blocking all cookies in your browser can therefore cause parts of the website to stop working correctly.
Preference and functional cookies
Where used, preference cookies can remember choices such as interface settings or other options that make a later visit easier. Some functional features can also rely on local browser storage rather than a traditional cookie. If a preference is not essential, the applicable consent rules and the choices offered by the website should be followed.
Analytics and measurement
Analytics technologies can help a website understand aggregated patterns such as which pages are visited, whether users encounter errors or how navigation is used. Where UK law requires consent for a particular analytics cookie or similar technology, it should not be activated until that consent has been obtained. We do not describe every analytics tool as ‘necessary’ simply because measurement is useful to us.
Advertising and marketing cookies
If the site uses advertising, remarketing or social-media technologies that track activity for marketing purposes, those technologies can require consent before being set or accessed. Your choice should be respected through the available cookie controls. Rejecting optional marketing cookies should not prevent you from reading normal public content or using essential trade-in functionality that does not depend on advertising tracking.
Third-party services
Some site features can connect to external providers, for example embedded media, communication tools, analytics or advertising services. A third party may set or read its own cookies when the feature is used, subject to the way it is configured and the consent choices required by law. Provider lists can change as website services change, so the live cookie controls or consent panel are the best place to see the technologies currently offered for optional categories.
How consent works
Where consent is required for non-essential cookies, Sell My Phones asks for a positive choice through the cookie banner or preference controls. Continuing to browse by itself is not treated as consent for optional tracking. You should be able to reject non-essential categories and change a previous choice through the available controls. Necessary cookies may remain active because they support security or functions you have requested.
Changing browser settings
Most browsers also let you view, delete or block cookies. Browser-level blocking is broader than the website preference panel and can remove cookies that remember your consent choice, so the banner may appear again. Instructions vary between Chrome, Safari, Firefox, Edge and mobile browsers; use the help information for the browser and version you use.
Cookies and the phone trade-in journey
Cookie choices are separate from the information you deliberately submit when you contact us or request a phone valuation. If you enter a device model, contact detail or other trade-in information, that information is handled according to our Privacy Policy and the purpose for which you supplied it. Rejecting optional advertising cookies does not mean information you intentionally submit for a transaction disappears from the transaction itself.
How long cookies last
Different cookies have different lifetimes. Session cookies can disappear when the browser closes, while persistent cookies can remain until their expiry date or until you delete them. The duration should be proportionate to the purpose. Where a third-party service sets a cookie, that provider can control its technical lifetime subject to our configuration and applicable law.
Remembering your consent choice
The consent tool may store a necessary preference so the website can remember whether you accepted or rejected optional categories. If you delete site data or use a different browser or device, that preference may no longer be available and the website may ask again. Remembering a rejection is itself useful because it helps the site avoid repeatedly asking you to make the same choice on every page.
Updates to this policy
We may update this Cookie Policy when website technologies, providers or legal requirements change. The current version on the website should be used when reviewing our practices. For questions about cookies or personal data, email info@sellmyphones.co.uk or contact UBBISOFT LTD T/A Sell My Phone (Company No. 13745546) at 5 Union Street, Bristol, BS1 2DD.