Send Us a Message

Use the form below to get in touch with our team. Please include your phone model, its condition, and any specific questions you have. We will respond as quickly as possible.

Frequently Asked Questions

How long does payment take?
Payment is released the same day your phone arrives and passes inspection. Most customers receive payment within 24 hours of posting their device.

What if my phone condition differs from my description?
If the condition is different from what was described, we will contact you with a revised offer before processing any payment.

Can I drop off my phone in Bristol?
Yes. You can visit our store at 55 Gloucester Road, Bristol, BS7 8AD during opening hours to drop off your device in person.

Is my data secure?
All devices are fully wiped before being reused, refurbished, or recycled. We take data security very seriously.