Choose this condition if your handset is in perfect working order and has no visible scratches.

• ✓ Handset powers on and is fully functional – free from any faults
• ✓ LCD is original or a genuine OEM replacement – No delamination, pressure marks/white spots, discolouration or dead pixels. No screen burn. No screen lift.
• ✓ Excellent – No screen or body scratches visible from 30cm. Minimal signs of use.
• ✓ Housing is original or a genuine OEM replacement – No delamination/peeling. No cracks in the case, home button, rear cover/glass, camera lens. No chips and is not bent.
• ✓ Battery health is 85% or greater AND less than 500 full charge cycles

Choose this condition if your handset is in good working order and looks good.

• ✓ Handset powers on and is fully functional – free from any faults
• ✓ LCD is original or a genuine OEM replacement – No delamination, pressure marks/white spots, discolouration or dead pixels. No screen burn. No screen lift.
• ✓ Good – No screen or body scratches visible from 30cm.
• ✓ Housing is original or a genuine OEM replacement – No delamination/peeling. No cracks in the case, home button, rear cover/glass, camera lens. No chips and is not bent.
• ✓ Battery health is good (70% or greater) AND less than 500 full charge cycles

Choose this condition if your handset shows visible wear but still powers on.

• ✓ Handset powers on and is fully functional – may have minor faults
• ✓ LCD may show minor marks – Light pressure marks or very minor discolouration acceptable. No dead pixels.
• ✓ Poor – Visible scratches on screen or body visible from 30cm. May have minor chips.
• ✓ Housing may have minor damage – Small cracks or chips acceptable. Not heavily bent.
• ✓ Battery health is below 70% OR more than 500 full charge cycles

Choose this condition if your handset has significant damage or does not power on.

• ✓ Handset may not power on – or has significant functional faults
• ✓ Screen damage – Cracked screen, heavy discolouration, dead pixels, or screen lift acceptable
• ✓ Heavy physical damage – Significant scratches, large cracks, bent chassis acceptable
• ✓ Water damage indicator may be triggered
• ✓ Any battery health or charge cycle count